<aside> 💡 This is where you can find out all about the latest about what’s new in our mobile app

For web-app releases click here

</aside>

Customer journey updates: Release 1.8.2 w/c Monday 26th September

TL;DR

Our mobile-app has just undergone a big customer journey overhaul! 🙌

This marks the 1st set of changes since our August customer research. So now, 1st time customers can find out a bit more about Alluo when signing up and it’s also clearer to interact with the app for all users.

🗺️ Better copy:

The team has gone through every page in the app to improve the copy; removing jargon and adding explanatory links and tool-tips. 🤓

🤝  More information about Alluo:

We’ve also added some additional screens for 1st time users to explain a bit more about who we are and what we do. Throughout the journey there are now more links and copy to explain more complex terms and we’ve added more questions to our intercom FAQ. 👌

Full details follow below 👇 or take a look at the mobile app and let us know what you think 🙌

Context

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Back in September we talked about our now, next and later plans. Some of the most important work we planned to do was on customer usability 🙎‍♀️🙎‍♂️; the goal being to make the apps easier to navigate and simplify what can be a complex space.

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This release marks the 1st step in this journey for our mobile app improvements.

So what’s changed?